Help & support

Every message to Biography Machine support is read and answered by a real person, usually within a day. Nothing here is automated away from you.

Contact support:
Email: hello@biography-machine.com
WhatsApp: message support
Or use the "I want to try · ask us anything" button on the home page.
Biography Machine is operated by Uldis Cipsts, Gaucín, Málaga, Spain (see terms).

Common questions

The machine stopped answering me mid-conversation.

Everything you said is saved, always, the moment you say it. Close the page or app fully and open it again; the conversation continues exactly where you stopped. If it does not, write to support.

Where is my book? Did I lose anything?

Nothing is ever lost. Sign in with your email on biography-machine.com and you will land wherever you left off: your interview, your episodes, or your finished book.

How do I delete my account and everything in it?

Go to biography-machine.com/delete-account. It erases your interview, your book and your data completely, confirmed by a code to your email.

How does my spoken story become a book?

You talk with the machine at your own pace. It finds what your life is actually about and writes a real 150 to 200 page autobiography in your own voice. Every fact comes from what you said, and you read and approve every chapter before anything is printed.

Is my story private?

Yes. Your story is never used to train AI models, never used for advertising, and never shown to anyone but you unless you share it. Full details: privacy policy.

Something else is wrong.

Write to support with what happened, in any language, and it will be fixed: hello@biography-machine.com.